Privacy Policy for SUPERFUTUREKOMPANY Loyalty Program

Summary

• We collect and process user registration and transaction data via WhatsApp to operate the SUPERFUTUREKOMPANY loyalty program.
• Data is used to verify receipts, award rewards, communicate with users, and improve our services.
• Your privacy and data security are our top priorities.

1. Introduction

Welcome to SUPERFUTUREKOMPANY (“the Program”), a loyalty program accessible through WhatsApp...

2. Information We Collect

a) Registration Data:

When you register via the SUPERFUTUREKOMPANY WhatsApp chatbot:

• Name
• Phone number (WhatsApp ID)
• Email address (if provided)
• Other identifiers necessary for account creation

b) Transactional Data:

To facilitate rewards:

• Details from scanned receipts (e.g., purchase date/time, items bought)
• Store/location of purchase
• Amount spent

c) Communication Data:

All interactions with the chatbot are logged for service quality monitoring.

3. How We Use Your Information

We use collected data to:

• Register users in the SUPERFUTUREKOMPANY loyalty program
• Validate submitted receipts
• Award points or rewards based on valid transactions
• Communicate updates or promotional offers related to the Program
• Improve customer experience by analyzing usage patterns

4. Legal Basis for Processing

We process your data based on:

• Your consent when registering/using the chatbot
• Our legitimate interest in operating a fair loyalty program

5. Sharing & Disclosure

We do not sell or rent your personal information.

Your data may be shared with:

• Service providers assisting in running this Program (e.g., cloud storage providers), under strict confidentiality agreements.
• Authorities if required by law or regulation.

6. Data Security

We implement industry-standard security measures including encryption and access controls to protect your information from unauthorized access or disclosure.

7. Retention Periods

Personal data will be retained only as long as necessary for fulfilling the purposes outlined above unless a longer retention period is required by law.

8. User Rights & Choices

You have rights regarding your personal information including:

• Accessing what we hold about you
• Requesting correction/deletion of inaccurate/outdated info
• Withdrawing consent at any time (may affect participation)

9. Children’s Privacy

Our service is not intended for children under 8 years old. If you believe a child has provided us their info without parental consent, please contact us immediately.

10. Changes To This Policy

We may update this Privacy Policy periodically; changes will be communicated via WhatsApp message or posted within our platform interface.